General Community Information
Absolutely! We want you to feel at home and make your space your own. You’re welcome to decorate as long as it doesn’t cause permanent damage. For example, using removable hooks or strips instead of nails is a great option. If you’re planning something bigger, like painting, please check with the office first to ensure everything is approved. Please note that your home must be returned to its original condition at move-out to avoid any additional charges.
Our apartment homes come fully equipped with all stainless steel appliances, including: Refrigerator, Stove/Oven, Microwave, Dishwasher, Garbage Disposal, Washer & Dryer in select units. Everything you need for a modern, comfortable living experience is ready for you!
We do not offer furnished apartment homes at this time. However, our spacious floor plans provide a great blank canvas for you to make the space your own. If you need recommendations for local or national furniture rental companies, we’re happy to help!
Subletting is not permitted. However, if you would like to add another person to your lease, you are welcome to contact the Leasing Office, and we’ll be happy to walk you through the application and approval process.
The Woodlands Trolley stops right in front of the property. Guests are welcome to ride using their designated stops.
The community is served by Conroe ISD School District.
For current office hours, please visit our Contact Page.
Yes - max 2 pets per household.
Studio, 1 and 2 bedrooms.
The Woodlands, TX.
We are along the Woodlands Waterway; walking distance to dining, shopping, hotels and parks
No, but we do partner with Cort to give the best pricing
We are a smoking property but not in common areas
Leasing & Application
Yes! We do offer short‑term lease options. Availability can vary, so please contact our leasing office for current options and details—we’re happy to walk you through what’s available and help find the best fit for your needs.
Corporate housing options may be available upon request. Contact our leasing office for more details.
Applications are typically processed within 48–72 hours once all required documents have been submitted for screening. We’ll keep you updated throughout the process and notify you as soon as your application is approved!
You can pay your rent online through the resident portal or mobile app. Simply log in, choose your payment method (bank account or card - may include a convenience fee), and submit your payment. You can also set up automatic payments for convenience.
Yes. Renter’s insurance is required for all residents. Proof of coverage must be provided prior to move-in and maintained throughout your lease term. If you need assistance selecting a policy or submitting documentation, our team is happy to help.
Utilities are set up individually, giving you the flexibility to choose providers that best fit your needs. Each resident manages their own accounts and receives separate billing directly from the utility companies.
AT&T or Xfinity
Yes! We’ve partnered with Flex to offer convenient, flexible rent payment options designed to fit your lifestyle. For more details, just reach out to our leasing office—we’re happy to help!
Through the website or call to schedule.
Valid Identification and verification of income.
Income - 3 times the base rent; verification of credit from all 3 sources but not a specific score that passes/denies.
Directly from the website by choosing a unit then clicking "lease Now" or from a quote.
Yes - min policy of $100,000 and Boardwalk as a named interested party.
Once applied and verifast is complete - usually within 24 hours excluding weekends.
We offer 3+ month leases on availability.
Yes - all 3 bureaus are checked and each lease holder is criminally screened.
Contact the office for more information.
No utilities are included in rent.
Water/sewer and electric.
Rent is always due on the 1st and ate on the 5th - all payment are made through the Bilt payment portal - credit/debit cards accepted
We offer a variety of lease terms to suit your needs. Contact our leasing team to explore your options.
Lease signature, Prorated payment, verification of renters insurance and proof of electric.
No subletting allowed. For details on fees please reach out to our leasing team.
Written 60 day notice requierment and acknowledgement of moveout checklist
Pet Friendly
Yes! Our community is pet-friendly. Some breed restrictions do apply, so please contact our office for full details and guidelines.
There is a one-time pet fee per pet, and then a pet rent per pet per month fee.
Pet restrictions may apply based on breed or weight. For the most up-to-date guidelines and approval requirements, please contact our management office—we’re happy to provide details and help ensure your pet is welcome in our community!
Yes - max 2 pets per household
Yes - No Pitbull terrier/Staffordshire terriers; Doberman Pinschers; Presa Canarios; Alaskan Malamutes; Wolf-hybrids; Akitas; Chows; Rottweilers
2
Yes - with proper documentation
pet park in building 4 with wash station
Yes, for details on fees please reach out to our leasing team.
Maintenance & Services
Before you arrive, we ensure your apartment is fully prepared and move-in ready. Our team completes a comprehensive maintenance inspection, takes care of any necessary repairs and completes a thorough cleaning. To guarantee the highest quality standards, each home also undergoes a final walkthrough so everything is perfect when you step through the door.
Yes. We have a professional and dedicated maintenance team available during regular office hours. For added peace of mind, we also offer 24-hour emergency service for urgent situations.
Residents can submit work orders 24/7 through the Resident Portal or Resident Experience App, or visit the leasing office during business hours to speak with onsite staff and submit a request in person. For emergency maintenance, please call the emergency maintenance number and follow the prompts to reach the on-call maintenance team.
Maintenance requests can be submitted online through the Resident Portal or Resident Experience App for convenience. Emergency issues are addressed immediately, while standard requests are completed in the order they are received to ensure timely and efficient service.
No, you do not need to be home for maintenance work to be completed. With your permission, our team can perform the service during normal business hours using authorized access. If you prefer to be present, simply let us know and we’ll schedule an appointment at a time that works best for you.
If you ever find yourself locked out, we’re here to help! If the issue is due to a lock malfunction, simply call our emergency maintenance line, and a technician will come promptly to repair it. If you’ve lost your key outside of office hours, you’ll need to contact a locksmith, but during office hours, just stop by the leasing office—we’ll gladly assist you and provide a replacement key for a small fee.
Amenities
Double the fun! With two sparkling pools, at least one pool is open seven days a week. Enjoy daily access from 8:30 AM to 10:00 PM for relaxation and recreation.
Yes! There is street parking available along Riva Row, as well as garage parking within your designated garage.
We utilize Fetch for door-to-door package delivery. Any items Fetch cannot accept may be delivered to the office and held for up to two days.
Our fitness center is open 24 hours a day exclusively for resident use, so you can work out whenever it’s most convenient for you.
Yes! Each building is equipped with its own elevator for your convenience, making access easy and comfortable.
We offer convenient covered garage parking to keep your vehicle protected and give you peace of mind year-round.
2 pools, community clubhouse, fitness center, dog park, 2 rooftop terrances and hosted community events
No - amenities are closed at 11pm
Yes, for details on fees please reach out to our leasing team.
Wifi is only available in the clubroom and office
Yes - fully furnished 1x1 with Cable/Internet
We require each vehicle to be registered and permitted to park - each building has a parking garage that’s first come first serve - reservable spots availabile upon request. Please reache out to our leasing team for fees.
6 charging ports Coming soon along Building 5
Yes - each garage has a bike cage that is key pad coded.
We partner with Fetch for door to door delivery
We host 2-3 monthly cummunity events that are advertised via Cobu
Neighborhood
The Woodlands, TX
HEB; Wholefoods - walking distance to waterway square and market street - upscale shopping and dining
Conroe ISD - Lamar elementary; Knox Jr high; College Park high school
Lone Star College about 5 miles away
Town Center PRK and Ride and the Woodlands Express
Guests
Via office - a guest suite form is required to fill out - For details on fees please reach out to our leasing team.
Yes - any parking before the gate is guest parking and along Riva Row
All guests can use the call box located at each buildings main entrance to have residents buzz them in - Dial the apt# then press the bell icon.
Resident Resources
Through the bilt portal
Through our customer resource rep or office personel
Through the Rise Portal under workorders
Rise - resident experience
Yes - they can earn bilt points for rent discounts and perks at various partnered locations
All units upgraded with Fiber for high speed internet and select units have built in desks
Accessibility
Yes- through the garage on certain levels - all building have 1 elevator
Yes - this can be accessed via elevator
Yes - there are several marked spaces around the community.
